Other services·Tokyo·301–500 employees

Sony Customer Service Co., Ltd.

Japanese name: ソニーカスタマーサービス株式会社 · English rendering · Corporate number 8010401075137 · 日本語

Sony Customer Service Co., Ltd. (ソニーカスタマーサービス株式会社), a other services employer in Tokyo with 301–500 employees, reports in the Ministry of Health, Labour and Welfare's women's-advancement database that 18.9% of its managers are women, women's average pay is 88.8% of men's among regular employees, 75.0% of eligible fathers took childcare leave (as of March 2026).

Women's advancement and leave

Women in management
18.9%
Median, same industry and size: 10.3%
Women among new hires
75.0%
Median, same industry and size: 37.1%
Women's pay as % of men's, all
85.6%
Median, same industry and size: 73.7%
Women's pay as % of men's, regular
88.8%
Median, same industry and size: 78.8%
Women's pay as % of men's, non-regular
81.1%
Median, same industry and size: 80.8%
Men taking childcare leave
75.0%
Median, same industry and size: 66.8%

The pay figures compare women's average pay with men's, not pay for the same job. Data as of March 2026.

Working hours and retention

Average monthly overtime
21.0 hrs
Median, same industry and size: 11.7 hrs
Paid leave taken
71.0%
Median, same industry and size: 71.0%
Average tenure, men
27.0 yrs
Median, same industry and size: 10.9 yrs
Average tenure, women
26.0 yrs
Median, same industry and size: 9.0 yrs

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Questions this page answers

What share of managers are women at Sony Customer Service Co., Ltd.?
18.9%, as reported to MHLW's women's-advancement database (as of March 2026).
What is the gender pay gap at Sony Customer Service Co., Ltd.?
Women's average pay as a percentage of men's: 85.6% across all employees, 88.8% among regular employees, 81.1% among non-regular employees. This compares average pay, not pay for the same job.
How many fathers take childcare leave at Sony Customer Service Co., Ltd.?
75.0% of eligible men took childcare leave.
How much overtime do employees at Sony Customer Service Co., Ltd. work, and how much paid leave do they take?
Average overtime is 21.0 hours a month (median for the same industry and size: 11.7 hours), and employees take 71.0% of their paid leave (median: 71.0%), as reported to MHLW's women's-advancement database.
How long do employees stay at Sony Customer Service Co., Ltd.?
Average tenure is 27.0 years for men and 26.0 years for women.

Japan Human Capital Data 2026

Every figure for about 36,000 unlisted employers and 3,789 listed companies at once: percentile ranks within each industry and size band, women among supervisors, ten-year retention by gender, women's leave uptake, and every foreign-owned subsidiary flagged with its parent. In a members' dashboard and as Excel and CSV.

What Professional includes

Source: Ministry of Health, Labour and Welfare, women's-advancement database (open data), as of 2026-10-06; figures are self-reported by each employer and checked for plausibility by The Hardest Market. 女性の活躍推進企業データベースオープンデータ(2026年10月6日時点)を加工して作成.